Facing printing issues in QuickBooks is pretty common and user’s different types of issues during the printing process. These issues can occur due to incorrectly set printer driver, or an incompatibility of the printer driver and the O/S, besides other issues. If you are also a victim of such issue, then reading this article can certainly help you fix printing issues in QuickBooks Desktop.
What Causes printing issues in QuickBooks Desktop?
Printing issues in QuickBooks desktop can occur due to any of the following causes:
- Printer driver not set properly, or an incorrect drive being set up.
- Incorrect configuration of the printer can also result in printing issues.
- Some programs in the background causing printing issues.
Prerequisites before troubleshooting printing issues in QuickBooks
Before we jump to the various fixes for the printer related errors, it is prudent to ensure the following:
- QuickBooks should be updated to newest version.
- The system should be properly connected to printer. Make sure that the port connecting the printer to the system is working properly.
- Set up the compatible printer driver on the system as incompatible driver can also result printing issues in QuickBooks Desktop.
- Close all the conflicting programs in the background when setting the printer driver.
Different solutions to fix printing issues in QuickBooks Desktop
If you are being bothered by this issue while performing the printing operation, just perform the following solutions.
Solution 1: Try printing from another program
If the printer prints fine on other programs, then it is QuickBooks that is facing the issue. The steps to accomplish this are:
- Go to Start, then open Notepad.
- Type in some random text in the Notepad, then print it. Just go to File, following a click on Print.
- Choose printer connected to the PC and give the print command.
- If the document is printed, proceed to the next solution, otherwise skip the next solution and hop to Solution 3.
Solution 2: Testing printer setup
The printer setup can be tested by performing the following steps:
1st Step: Set up the printer correctly
- Reboot the system and switch off the printer.
- Now, restart the printer, and check if the paper is placed correctly, then go to Start.
- Now, open Control Panel, and then Printers and Faxes.
- If the status is showing offline, right-click the Printer and choose Use Printer Online.
- Now, right-click printer, and hit Properties. Then, go for Print Test Page option.
2nd Step: Choosing the correct printer
There can be many printers already connected to the system previously and it can be a possibility that you are accidentally choosing a wrong printer. To make sure that this is not a case, do as follows:
- Run QB, then File, and then Printer Setup.
- Make a choice of the document, then proceed with Printing.
- Choose the correct printer, then try printing again.
3rd Step: Print to a different printer
- Run QuickBooks, then hop to File tab, and then Printer Setup.
- Choose document to print.
- Opt for printer then choose different printer, check if the document prints.
Solution 3: Test Company file and installation of QB
The steps to test Company file are:
- Try printing different document, and if printing batch of forms, try printing single form.
- Now, open sample company files and attempt printing the same report.
- If this fixes the issue, conform to the resolution of data damage in the Company file. For this use the Verify and Rebuild tool. Then try printing the document again.
Solution 4: Use Print and PDF tool in QB Tool Hub
- Set up QuickBooks Tool Hub, then Program Problems.
- From there, use QuickBooks PDF & Print Repair Tool and use the tool and use it for printing.
Conclusion
The solutions listed in this article should help you fix printing issues in QuickBooks Desktop. Need more help? Just call us at 1-800-615-2347.
