How to Troubleshoot QuickBooks Error Code 15215?

QuickBooks Error 15215 shows up when QuickBooks Desktop can't verify the digital signature set up on the system. This technical error could be caused by some conflicting software running in the background that may be contravening with QuickBooks functionalities. This error prevents any connection to the server. Read this article to the end to fix QuickBooks Error 15215.

What Causes QuickBooks Error 15215?

  • Certain files essential for QuickBooks might be broken or damaged.
  • QuickBooks Error 15215 could also be caused by Internet Explorer.
  • This error could be caused by a conflicting program running in the background.

Solutions for solving QuickBooks Error 15215

Solution 1: Run QuickBooks

  • Quit QuickBooks Desktop if it's already open.
  • Right-click the QuickBooks Desktop icon on your desktop and choose Run as administrator.
  • Then, in the window that comes up on the screen, click on Yes.

Solution 2: Change Internet settings

  • Close QuickBooks Desktop initially.
  • Then, open Internet Explorer, and click Tools, then Internet settings, and finally advance to the Advanced tab.
  • Go to Settings and choose Use TLS 1.0, Use TLS 1.1, or Use TLS 1.2.
  • Check that the option to Use TLS 1.0 option is turned on.
  • Also, make sure none of the following boxes are checked: Use TLS versions 1.1 and 1.2.
  • Now, hit on Ok to close the window.
  • Finally, open QuickBooks Desktop again to see if this method fixed QuickBooks Error 15215.

Solution 3: Switch to Selective Startup

  • You should first make an exit from QuickBooks Desktop.
  • After that, press the Windows + R keys to open the Run window.
  • The next step requires typing MSConfig.
  • Now, hit the Enter key.
  • Make sure that both Selective Startup and Load Startup are chosen.
  • Click Ok to keep the changes.
  • Start QuickBooks again.
  • After you've downloaded the update, you'll need to start up QuickBooks again.
  • Click on Ok and then choose Normal Startup mode once again.

Solution 4: Configure Windows Firewall

  • Hit on the Start menu and then open the Control Panel.
  • After that, select the Windows Security option.
  • Subsequently, choose the Firewall & Network Protection option.
  • Soon after, hit on Advanced Settings.
  • Click on Inbound Rules.
  • You now need to choose type and then hit on New Rule.
  • Click on Port.
  • After that, choose Specific Local Ports using the radio buttons.
  • Hit on Next.
  • Now, pick the option to Allow the Connection and click on Next.
  • You now need to choose a network type.
  • Check all of the settings before switching from one network to another.
  • Press Next.
  • Now, name the rule.
  • When you're done, click on Done.

This article subsumed all the viable methods to resolve QuickBooks Error 15215. The directions contained in this blog should assist you in the resolution of this error. If the error still keeps coming up, just call our QuickBooks professionals at the helpline at +1-800-615-2347.